Privacy Policy

Effective Date: July 15 2022

One Click Appliance Repair (One Click Appliance Services LTD) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information from our clients and visitors to our website (https://oneclickappliancerepair.ca/).

Information We Collect

We may collect the following types of personal information from you:

• Contact Information: Name, email address, phone number.
• Service Information: Details about your appliance repair needs.
• Payment Information: Payment card details and billing information.

How We Collect Information

We collect personal information in various ways, including:

• Directly from you: When you submit information through our website, call us, or communicate with us via email.
• Automatically: Through cookies and other tracking technologies when you visit our website.

Purpose of Collecting Information

We use your personal information for the following purposes:

• To provide and manage our appliance repair services.
• To communicate with you regarding your service requests and appointments.
• To process payments and transactions.
• To improve our services and website.

Sharing of Information

We do not sell your personal information. However, we may share your information with third parties in the following circumstances:

• Service Providers: We may share information with service providers who assist us in our operations, such as payment processors and IT service providers.
• Legal Requirements: We may disclose your information if required by law or in response to legal processes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse.

Your Rights

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request corrections to any inaccurate or incomplete information.
• Deletion: You can request the deletion of your personal information, subject to certain legal exceptions.

Retention of Information

We may retain your personal information in the course of service provision only as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations.

Contact Us

If you have any questions or concerns about our privacy practices, please contact us at:

• • Email: [email protected]
  • Phone: 604-670-3983